Open for business – COVID-19 coronavirus update
At Pump Engineering and Process Installations we supply and install products to essential services including food, chemical and pharmaceutical producers.
We can confirm that we are currently, and intend to continue, operating throughout the coronavirus outbreak.
We fully appreciate the seriousness of the current situation, therefore we wanted to update you about what we are doing to preserve our supply chain and protect our team.
Ensuring product and parts availability
Where at all possible, as part of our commitment to our customers, we already have well established (and approved) back up and alternative suppliers for parts and products across our ranges.
If we are unable to supply a specific manufacturer’s products, we will identify a suitable alternative product or solution for your requirements.
Our delivery service partners are also working around the clock to ensure you receive your parts in a timely manner.
Protecting our team
All team members who are able to work from home are doing so.
Within our premises, we have taken steps to ensure the safety of the staff who continue to work there. We are maintaining social distancing and have increased our cleaning services to ensure that all areas are kept as sanitised as possible.
All team members have been instructed to wash their hands regularly. Anyone who displays symptoms of COVID-19 will not come to work, and the company will do its very best to support them.
We are committed to maintaining our excellent level of customer service in this period of uncertainty.
You can continue to contact us through all the normal channels, including calling us on 01903 730 900 or emailing us at firstname.lastname@example.org.
We wish you all well at this difficult time.